Your messages are directed to an administrative address.

Department Public Relations and Protocol
rue Fritz Toussaint 8
1050 Brussel
Phone: 02/642 65 25

Consequently, we cannot follow up complaints, urgent requests or calls for help.

Maybe you will find the answer to your question in our FAQ section ( fr - nl). Similarly, the person or organisation you are looking for may already be included in our Links section ( fr - nl ).

We daily receive a lot of e-mails. Each of them is read carefully. However, we are only able to answer to mails that fall within our competence.

So, the questions concerning the following subjects will not be dealt with by our service:

• Information concerning an official report.
• The new highway code.
• An accident in which you were involved.
• The amount of a fine you have to pay.
• The obtaining of a driving licence.
• The obtaining of official documents.
• The interpretation of laws, of the penal code, etc.
• The search for people.
• Prohibited firearms and informations concerning the new law on the weapons.

The questions concerning the following subjects need to be directed to the competent services:

Scope of activities of the local police

Permanent committee of the local police (www.policelocale.be) OR the police zone concerned (www.infozone.be)

Recruitment procedures and requirements to join the integrated police

Recruitment department of the federal police Phone number: 0800/99 505 E-mail : jobs.police@jobpol.be Website : www.jobpol.be

Internet-related crime

You can report Internet-related crimes to the Federal Computer Unit through the website www.ecops.be

Traffic

The Federal Traffic Police is competent on highways and national roads with highway characteristics (see dossier WPR – champ d’action (fr - nl)). Questions concerning problems you faced on other types of road will be directed to the territorially competent police zone. Useful links for your questions concerning traffic (fr - nl)